If you discover in the baggage area that your baggage is missing, please immediately report it at the Lost & Found office. You can also report your delayed baggage online for certain airlines. We will register your baggage claim and then you will receive a Property Irregularity Report (PIR) with a personal reference number. Using it you may track your delayed baggage in our Baggage Tracer (see the link below) or you can contact Lost & Found office available 24/7.
Upon arrival of your baggage, there is a delivery service, which is complimentary. Delivery service is available for certain airlines. Delivery of the bags in Yerevan will be done within 24 hours, and to the regions of Armenia, we will deliver your bags within 48 hours.
Lost & Found office at Zvartnots International Airport will be concerned with your delayed bags within 5 days, after it, the handling and the responsibility of searching of your missing bags pass to your Airlines.